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Project Coordinator - North America Marketplace

About Survey.com: 

Survey.com provides a broad range of CPGs with in-store retail intelligence, merchandising support, and brand representation services. We offer on-demand retail coverage, fast turnaround times, and scheduling flexibility. Survey.com has experienced significant growth over the past few years thanks in part to decades of cumulative experience, hard work, and a focus on guiding our clients to successful growth.

What to expect in the opportunity:

As a Project Coordinator, you will drive the daily operations of your projects ensuring successful planning, execution, monitoring, control, and closure of projects at the direction of a project manager. These tasks are broad in scope including-- but not limited to- communicating with merchandisers, tracking project data, coordinating resources from other teams in the company, organizing information for other teams, and analyzing information to track projects along a goal. The coordinator works with the project manager and the client services team to facilitate account growth through the successful execution of projects. 

Successful project coordinators are exposed to all other departments in the company and their leadership teams. Project coordinators are provided opportunities to demonstrate and develop professional talents and grow within the company. Entrepreneurial thinkers and do-er’s can expect the latitude they need to win!

This is a 40 hr/week opportunity and requires a full-time commitment. We can accommodate many non-traditional work schedules (working weekends, early start times) and are also looking to add coordinators on generally traditional schedules as well.

Responsibilities and Activities:

  • Responsible for executing, communicating, and documenting tasks related to the completion of projects in our platform.
  • Reporting outcomes and observations to the Project Manager
  • Communicate with field merchandisers on behalf of the project
  • Manage schedules of merchandisers across North America ensuring that projects run on time and on budget
  • Work cross-functionally as a key contact between internal teams and stakeholders
  • Responsible for maximizing earned revenue against a contract
  • Execute tasks as needed to help achieve client success-- lead by doing!

Education and background:

  • Bachelor’s and/or University degree required- preferably in a field of business- additional equivalent experience
  • Experience working in a technology-oriented company; preferably a startup or working in an entrepreneurial capacity
  • 1-3 years previous experience in client-facing project coordination or management preferred utilizing project management tools and a PM process
  • Retail experience preferred, ideally related to retail merchandising and/or management
  • Experience with the planning and execution phases of a project and/or direct ownership of cross-functional projects

Skills and Knowledge:

  • Proficient with Asana, Clickup, JIRA, Teams, Basecamp, or other cloud-based project management software
  • Bilingual with professional/technical-level proficiency in English. Must be comfortable speaking in English to native speakers
  • Foundational understanding of retail, retail distribution, and/or retail merchandising
  • All-hands attitude: willing to do whatever it takes to get the job done
  • Comfortable analyzing data, asking questions, and seeking solutions
  • Highly Organized, ability to manage multiple priorities simultaneously
  • Collaborative attitude on planning and working
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