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Project Logistics Coordinator - North America

About Survey.com: 

Survey.com provides a broad range of CPGs with in-store retail intelligence, merchandising support, and brand representation services. We offer on-demand retail coverage, fast turnaround times, and scheduling flexibility. Survey.com has experienced significant growth over the past few years thanks in part to decades of cumulative experience, hard work, and a focus on guiding our clients to successful growth.

What to expect in the opportunity:

As a Project Logistics Coordinator, you will drive the daily operations of your projects ensuring execution of the project's logistics plan designed and developed with the project manager. Logistics Coordinators will help schedule our large team of field merchandisers working to create, optimize, and evaluate routes in a market.

Successful Project Logistics Coordinator find themselves communicating with merchandisers daily by phone, email, and chat to ensure project schedules and routes are happening on time. They are also expected to coordinate shipments to merchandisers, assist in tracking performance, and evaluate results of merchandisers along with the Project Manager. The coordinator works directly with the project manager and the client services team to facilitate account growth through the successful execution of projects. 

Successful project coordinators are exposed to all other departments in the company and their leadership teams. Project coordinators are provided opportunities to demonstrate and develop professional talents and grow within the company. Entrepreneurial thinkers and do-er’s can expect the latitude they need to win!

This is a 40 hr/week opportunity and requires a full-time commitment. We can accommodate many non-traditional work schedules (working weekends, early start times) and are also looking to add coordinators on generally traditional schedules as well. Coordinators should expect to work some weekends as necessary based on the scope of their projects.

Responsibilities and Activities:

  • Act as the project representative to our team of field merchandisers in a logistics capacity
  • Manage schedules of merchandisers across North America ensuring that projects run on time and on budget
  • Determine efficient and optimum routes for merchandisers in their market
  • Report outcomes and observations to the Project Manager
  • Work cross-functionally as a key contact between internal teams and stakeholders
  • Responsible for maximizing earned revenue against a contract
  • Execute tasks as needed to help achieve client success-- lead by doing!

Education and background:

  • Bachelor’s and/or University degree required- preferably in a field of business, mathematics, or statistics; or equivalent experience
  • Experience with-- or understanding of- United States geography (strongly suggested) and general culture (preferred)
  • Experience working in a technology-oriented company; preferably a startup or working in an entrepreneurial capacity
  • 1-3 years previous experience in support, logistics, project coordination or management preferred utilizing project management tools and a process
  • Experience with the planning and execution phases of a project and/or direct ownership of cross-functional projects

Skills and Knowledge:

  • Proficient with Asana, Clickup, JIRA, Teams, Basecamp, or other cloud-based project management software
  • Comfortable analyzing data on a road map and optimizing a route
  • Bilingual with professional/technical-level proficiency in English. Must be comfortable speaking and writing in English to native speakers
  • Foundational understanding of retail, retail distribution, and/or retail merchandising
  • All-hands attitude: willing to do whatever it takes to get the job done
  • Comfortable analyzing data, asking questions, and seeking solutions
  • Highly Organized, ability to manage multiple priorities simultaneously
  • Collaborative attitude on planning and working
 
 
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